Genesis Women’s Shelter and Support is seeking an active and energetic individual to join our team as the Office Manager for our Outreach Consejería and Administrative Office. This position will be responsible for providing reception services and oversight of administrative and office functions.

Responsibilities

• Create a pleasant and welcoming environment
• Responsible to open up the office daily, ensuring it is client ready
• Maintain general appearance of common areas
• Answer multi-line phones, direct calls to appropriate staff and provide crisis intervention along with information and referrals as needed
• Receive clients and notify counselors of their arrival
• Maintain office services by organizing office operations and procedures,manage office calendar, receive and distribute office mail and deliveries, and monitor and maintain office supplies inventory
• Oversee maintenance of office equipment and coordinate service as needed

Qualifications

• Ability to operate with empathy and compassion for the clients served
• Ability to maintain confidentiality regarding client/agency information
• Ability to work independently and be a self-starter
• Must have strong written and verbal skills
• Have proficient computer skills
• Must pass a background check
• Experience with working on multi-line phone system is preferred
• Must have excellent phone voice and demeanor that is pleasant
• Ability to effectively handle escalations and time critical issues
• Bilingual (Spanish) Preferred

Qualified individuals please send resume to resume@genesisshelter.org.